1.    All the Badges

If you're planning to renovate your apartment and you're sifting through a list of shortlisted designer firms, you may encounter badges at the bottom of their websites or name cards. Some of these may include "Casetrust," "SIDAC," "HDB licensed," and "SGBC Member." However, you may be confused about what all these badges mean.

As a homeowner, it's natural to feel reassured by these badges and accreditations. After all, they signify that the design and renovation firms have undergone certain verifications and have obtained memberships. But is there any difference among these badges, and can having them make your renovation less likely to encounter issues?

In this guide, we aim to provide you with a comprehensive understanding of the prevailing licenses, verifications, and accreditations in today's market. By doing so, our goal is to enable you to make an informed decision when selecting a designer firm for your renovation project, by clarifying the meaning behind these badges. So, get comfortable, because this is going to be a long but very rewarding read! 

2.    The Government Bodies

BCA

BCA or Building Construction Authority is a statutory board under the Ministry of National Development in Singapore. Its mission is to shape a safe, high-quality, sustainable and friendly built environment.

In Singapore, any construction work or renovation work that involves the erection, re-erection, alteration, addition, or repair of any building or structure requires a Building and Construction Authority (BCA) license. The BCA license is a permit that allows contractors to carry out construction works in Singapore.

The BCA license is categorized into two types: the Builder License and the Specialist Builder License. The Builder License is for contractors who carry out general construction works, while the Specialist Builder License is for contractors who specialize in specific areas such as electrical, plumbing, and air-conditioning works.

To obtain a BCA license, a contractor must meet certain criteria, including having a certain number of years of experience in the construction industry and having a minimum number of qualified personnel in the relevant field. The BCA also requires contractors to have a good track record of completing projects on time and within budget.

For home building and renovation works, homeowners are advised to engage licensed contractors with the relevant BCA license. This ensures that the contractors have the necessary expertise and qualifications to carry out the works safely and in compliance with regulatory requirements. Homeowners can check the validity of a contractor's BCA license on the BCA website before engaging their services.

For more information on the BCA licensed contractors and directory

BOA

The Board of Architects (BOA) is a statutory board under the Ministry of National Development in Singapore. Its primary role is to regulate the architectural profession to ensure that architects are competent and ethical in their practice. 

Architects who wish to practice in Singapore must be registered with the BOA. To be eligible for registration, they must have completed an accredited architectural education program and have a minimum of two years of practical experience in architectural work. They must also pass the Professional Practice Examination (PPE) and meet the BOA's requirements for continuing professional development. 

Once registered with the BOA, architects are required to adhere to the BOA's code of conduct and ethical standards. They must also renew their registration on an annual basis and comply with the BOA's requirements for continuing professional development to maintain their registration.

For more information on the BOA and architects’ directory

HDB

The HDB (Housing and Development Board) License Scheme in Singapore is a regulatory framework that governs the renovation and construction of public housing. The aim of the scheme is to ensure that all renovation and construction works are carried out safely and in compliance with the necessary regulations and standards.

Under the HDB License Scheme, all designers and renovation contractors who wish to carry out renovation or construction works in HDB flats must be registered and licensed with HDB. This includes architects, engineers, interior designers, and other building professionals.

To be registered with HDB, designers must meet certain requirements, including having the necessary qualifications and experience, as well as possessing a valid business registration and insurance coverage. They must also adhere to HDB's Code of Practice for Builders and Contractors and follow the guidelines set out by the Building and Construction Authority (BCA).

Once registered, designers are required to comply with the HDB renovation guidelines, obtain the necessary permits and approvals, and ensure that their work meets all safety and quality standards. Failure to comply with these requirements can result in penalties or even revocation of their license.

For more information on the HDB and contractors’ directory

3.    The Associations

Casetrust

Casetrust is an accreditation scheme in Singapore that ensures businesses adhere to fair practices and consumer protection standards. Accredited businesses provide transparency, accountability, and service excellence. Consumers benefit from trustworthy businesses, clear refund policies, mediation services, and the ability to make informed choices. Casetrust promotes consumer confidence and fairness in the marketplace.

Casetrust is an accreditation scheme in Singapore that aims to protect consumers' interests and promote fair business practices across various industries. It is administered by the Consumers Association of Singapore (CASE), a non-profit organization dedicated to consumer welfare.

Casetrust provides a voluntary accreditation program for businesses, including retailers, service providers, and education institutions. When a business achieves Casetrust accreditation, it signifies that they have met specific standards of good business practices and consumer protection. These standards cover areas such as transparency, accountability, and service excellence.

Casetrust also establishes clear guidelines for refund policies, warranties, and dispute resolution procedures. This helps consumers understand their rights and recourse options if they encounter problems with an accredited business. In case of any dispute, consumers can seek mediation or redress through CASE, which acts as a neutral third-party mediator.

WHAT THIS MEANS FOR THE CONSUMER?

For consumers, Casetrust accreditation offers several benefits. First and foremost, it is recognised by HDB and this provides assurance that accredited businesses operate with integrity and are committed to fair dealings. Consumers can trust that these businesses will adhere to the agreed-upon terms and conditions, provide accurate information about their products or services, and handle complaints or disputes fairly.

For more information on Casetrust

DBCS

If your designer is a member of DBCS, he/she will have access to networking opportunities with other multi-disciplinary design professionals such as graphic designers, fashion designers etc, which can help to build relationships and collaborations within the industry. These connections can lead to new business opportunities and partnerships.

DBCS provides advocacy on industry issues, which can help to promote the interests of interior designers and renovators in Singapore. This can include lobbying for policy changes that benefit the industry, as well as raising awareness of the importance of design in the broader community. Now, they have initiatives such as the “Singapore Design Awards” and the “Singapore Good Design Awards”. 

WHAT THIS MEANS FOR THE CONSUMER?

Quite frankly, it does not directly benefit the end user. It is a professional association for the professional body. Serving as a trade association, and like all trade associations, it is meant to help professional network, build community, elevate professional conduct. 

For more information on DBCS

IDCS

The Interior Design Confederation Singapore (IDCS), which is another professional body representing interior designers in Singapore. The IDCS was established in 2003 as a non-profit organization with the aim of promoting excellence in the interior design industry in Singapore.

The IDCS provides a platform for interior designers to network, share knowledge, and collaborate with each other. The organization also works closely with government agencies, industry partners, and other professional bodies to promote the development and growth of the interior design industry in Singapore.

WHAT THIS MEANS FOR THE CONSUMER?

It is a trade association, with most if not all interaction within the trade. As published on IDCS’s website, their members are required to adhere to a strict code of conduct, which ensures ethical practices and a commitment to delivering high-quality design services. 

For more information on IDCS

RCMA

The Singapore Renovation Contractors and Material Suppliers Association (RCMA) is a non-profit organization that represents the interests of the renovation and interior design industry in Singapore. RCMA aims to promote the highest standards of professionalism and ethics among its members by providing training, support, and networking opportunities.

RCMA membership is open to registered renovation contractors and material suppliers in Singapore who meet the association's requirements. Members are required to adhere to a strict code of ethics and professional conduct, which includes providing accurate and transparent pricing, ensuring quality workmanship, and complying with all relevant regulations and standards.

WHAT THIS MEANS FOR THE CONSUMER?

Of all the trade associations pertaining to renovation and consumer interaction, this one is probably the closest to the consumers. RCMA is a recognised partner of Casetrust and also has the typical community and networking activities for its members. Tjhey regularly conduct roadshows to outreach to direct consumers and homeowners. In our opinion, they are more in tuned to the grass roots and are positioned to serve homeowners. Additionally, RCMA provides a platform for consumers to voice their concerns and complaints, which helps to maintain high standards within the renovation and interior design industry.

For more information on RCMA

SFIC

The Singapore Furniture Industries Council (SFIC) is a trade association dedicated to promoting and developing Singapore's furniture industry. SFIC represents furniture manufacturers, retailers, and related businesses, aiming to enhance the industry's competitiveness and growth. While this association is not directly representing the interior design industry, it’s members are made up of the suppliers and merchants serving the interior designers and architects, such as paint suppliers. Wallpaper suppliers, sofa and furnishing suppliers etc.

WHAT THIS MEANS FOR THE CONSUMER?

SFIC supports and showcases innovative design in the furniture sector. It organizes design competitions, exhibitions, and events that highlight outstanding furniture designs. By doing so, SFIC helps consumers discover unique and well-designed furniture options, fostering a vibrant and creative marketplace. 

For more information on SFIC

SIA

The Singapore Institute of Architects (SIA) (not the airline) is the professional organization representing architects in Singapore. Established in 1963, SIA serves as the voice of the architectural profession in Singapore and is committed to promoting excellence in architecture and the built environment.

SIA also plays a key role in promoting and upholding high standards of professionalism and ethics in the architectural profession. It sets standards for the education, training, and practice of architects in Singapore and works closely with government agencies and other stakeholders to promote a sustainable and quality-built environment.

WHAT THIS MEANS FOR THE CONSUMER?

For consumers, SIA serves as a valuable resource for finding qualified and reputable architects. Its online directory of architects allows consumers to search for architects by specialty, location, and other criteria. Consumers can also contact SIA for advice and guidance on architectural matters, fees including building codes, regulations, and procedures. Members also have to adhere to a strict code of conduct so as to maintain a high level of professionalism in their work.

For more information on SIA

SIDS

The Society of Interior Designers Singapore (SIDS) is a professional association that represents and supports interior designers in Singapore. SIDS aims to promote the highest standards of professionalism and design excellence within the industry. The organization provides a platform for interior designers to network, exchange ideas, and collaborate with various stakeholders in the design community.

SIDS plays a significant role in advancing the interior design profession in Singapore by offering a range of services and benefits to its members. These include educational and professional development opportunities, industry updates, networking events, and recognition programs. By fostering a sense of community and providing resources, SIDS helps interior designers enhance their skills, stay updated with the latest trends and technologies, and build strong professional relationships. SIDS also holds annual interior design competitions called SIDA (Singapore Interior Design Awards).

WHAT THIS MEANS FOR THE CONSUMER?

When engaging an interior designer who is a member of SIDS, consumers can have confidence in the designer's expertise, professionalism, and adherence to industry standards. 

For more information on SIDS

SIDAC

We did a little digging and found out that it is “Spearheaded by the Society of Interior Designers, Singapore, the Singapore Interior Design Accreditation Scheme was subsequently developed to elevate the Singapore Interior Design profession by defining core skill sets and competencies to bridge the gap between education and practice.

The scheme together with Interior Design best practices will help ensure high standards across Singapore.” So while this is not an association but rather an initiative backed by other agencies and associations such as the BOA, Skillsfuture, Design Singapore Council, Singapore Green Building Council and more.

SIDAC aims to recognize and promote the highest standards of professionalism and competence among interior designers at a national level. It also aspires to elevate the image and industry standards. For consumers, they will be better equipped to assess and qualify designers before the engagement of services. 

WHAT THIS MEANS FOR THE CONSUMER?

SIDAC has a tiering system that identifies the tenure of practice and professional credentials. Through their audit process, they can group and classify the professionals. The consumers can easily identify the individual designers’ skillsets and qualifications. Do take note that the accreditation is for individual designers/practitioners and does not reflect nor represent their company they work for.

For more information on SIDAC

4.    In Summary

So there you go, an extensive research done for almost all the relevant agencies and trade associations pertaining to the renovation and interior design industry in Singapore.

Whether your designer is like a scout and has a nice collection of badges or just a few, it helps to know what they are and whether it has a direct impact on you, the consumer.

For works that require strict adherence to building codes, it is a necessity to make sure that the companies and individuals are properly certified by the government agencies like the BOA, HDB or BCA. Failure to do so, could have consequences, because the last thing you want is a home that is structurally compromised or is non-compliant!

Trade associations are largely meant for professional networking and corporate/individual development. While it helps to know the designer or architect you have hired is constantly elevating himself and belongs to a larger community of designers. The onus is on you, the consumer to make sure that they practice their professionalism in every aspect, as membership does not guarantee results that matter to you, but only validate their credentials or membership. At the end of the day, you still must exercise due considerations in choosing your designer to build your dream home! 

Posted on 7th July 2023

Written by Astley Ng – the designerd

SIXIDES Editorial Team